Leading national charities and organisations offering services as well as practical advice and publications to support young people, parents, carers and families.


The Childline helpline is free for children and young people. You can contact ChildLine in four ways. You can phone ChildLine on 0800 1111, send an email, have a 1-2-1 online chat with a ChildLine counsellor and you can send a message to Ask Sam. You can also post messages to the ChildLine message boards. Their website includes lots of useful information and advice.

Depression Alliance

A leading UK charity for people affected by depression. It offers information, support and understanding for people who are concerned about, or caring for, someone with depression and campaigns to reduce the stigma attached to depression.

It offers local support through a network of self-help groups, produces a range of publications, puts people affected in touch with someone through a pen-friend scheme and works in partnership with universities, health professionals and other voluntary organisations to research the causes, treatments and instances of depression in the UK. The quarterly newsletter A Single Step covers a variety of depression-related topics.

Family Caring Trust

Supports and empowers parents by providing practical, skill-based resources – newsletter, booklets, and training – to improve family relationships.

Hearing Voices Network (HVN)

The Hearing Voices Network (HVN) helps people who hear voices and offers information support and understanding to them and those who support them. The network works to raise awareness of voice hearing, visions, tactile sensations and other sensory experiences, supports self-help groups, delivers training for health workers and the public, provides a telephone helpline and allows men, women and children who have these experiences an opportunity to talk freely about them.

MDF The BiPolar Organisation

A national user-led organisation and registered charity for people whose lives are affected by bipolar disorder. It provides information and publications, employment advice, a self-management training programme and an e-community.

Mental Health Foundation

A leading national mental health research, policy and service improvement charity. It helps people survive, recover from and prevent mental health problems. It does this by carrying out research, developing practical solutions for better mental health services, campaigning to reduce stigma and discrimination and promoting better mental health for us all. Provides a range of publications, booklets and support.


MindFull is a website for 11-17 year olds, providing support, information and advice about mental health and emotional wellbeing. It helps young people overcome life’s ups and downs and feel confident and happy about who they are. Through joining the online community, young people can get access to self-help, mentoring and conselling. This includes all sorts of useful interactive resources, or taking part in group sessions or chatting online to mentors or counsellors.


Netmums is an online parenting organisation. It is made up of a family of local websites and networks for mums aimed at helping mums cope with and enjoy being a mum. Provides all kinds of information about parenting and child care, including a Parent Support Service.


The leading national charity supporting children and adults affected by Obsessive-Compulsive Disorder (OCD). The website offers a range of practical resources, information and advice.

Papyrus – prevention of young suicide

This organisation is committed to preventing young suicides, and promoting the importance of emotional well-being and mental health. As well as providing practical guidance and booklets, they also have a free, confidential helpline service called Hopeline.


Rethink is a mental health charity that works to help everyone affected by a severe mental illness recover a better quality of life.


Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. They offer help by telephone, email, letter and face to face in most branches.


Sane aims to raise awareness and combat stigma about mental illness and works to improve mental health services. It provides care and support for people with mental health problems, their families and carers, information for other organisations and the public and initiates research into the causes and treatments of serious mental illness.

Self-injury support (Bristol Crisis Service for Women)

A national organisation supporting girls and women in emotional distress and in particular those who harm themselves. Offers a variety of support including: text and email support for self-injury and self harm; information and publications about self-injury; talks and self-injury training courses to professionals; and supports self-injury self-help groups.


National charity committed to improving the emotional wellbeing and mental health of children, young people and empowering their parents and carers. Includes a Parents Helpline, which offers free and confidential support for any adult concerned about the emotional problems or behaviour of a particular child or young person. Also produces booklets for parents and carers, and children and young people. The organisation is running projects such as, Very Important Kids project – a national participation project; YoungMinds in Schools; and Moving On – a project about looked after children. It is also host organisation for the BOND Consortium.